Mexico Travel Alert
Click here for the May 6, 2009 Influenza Statement
Click here for the April 30, 2009 Influenza Statement
In response to the recent news of swine flu, our current policy will mirror our tour operator partners’ cancellation/rebooking policy fully. Please contact your GI Vacation Consultant or tour operator for full details and information. As always, we are committed to being your strongest partner and want to work with you 100% to help ease this process. We thank you for everything you do for us and we look forward to putting Mexico back on top once we’ve weathered this storm.
STATEMENT ON INFLUENZA:
EL DORADO SPA RESORTS & HOTELS AND AZUL HOTELS, BY KARISMA
While there have been cases and concerns over swine flu in specific regions of Mexico, there have been absolutely no reports of influenza in the Quintana Roo region (encompassing 16,228 square miles) of Riviera Maya, where El Dorado Spa Resorts & Hotels and Azul Hotels by Karisma are located.
The Quintana Roo State Secretary of Tourism reports that the isolated cases of H1N1 Influenza outbreak registered in the country have been located at the central and northern regions of Mexico. Further, the Centers for Disease Control and Prevention (CDC) in the United States, the Ministry of Health in Mexico and its counterpart in the State Government have not reported any of these cases to be identified in Quintana Roo.
We continue to monitor the situation daily and will provide related updates as developments arise and/or new information is learned.
The management staff of El Dorado Spa Resorts & Hotels and Azul Hotels by Karisma is committed to providing our guests with exceptional and memorable experiences, and their safety and satisfaction will continue to be our top priorities.